Privacy Policy

We keep this simple, because it should be.

At Punch Digital, your privacy matters. This policy outlines what information we collect, how we use it, and how we protect it.

01

Information We Collect

We collect information when you interact with our website, primarily through our quote request form.This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Company website
  • Project budget
  • Scope of work details
We also collect limited technical data automatically through tools like Google Analytics, including:
  • IP address
  • Browser type
  • Pages visited
  • Time spent on site
This helps us understand how visitors use our site and improve performance. We may also collect data through advertising pixels (such as Meta Pixel and Google Ads tracking) to help measure and improve our marketing efforts.

02

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic.Cookies are small data files stored on your device. They help us:

  • Understand how visitors interact with our website
  • Improve usability and performance
  • Support analytics and advertising/remarketing efforts
You can disable cookies through your browser settings if you prefer.

03

Advertising & Remarketing

We use advertising and remarketing tools to promote our services across the web. This includes:

  • Meta (Facebook & Instagram ads via the Meta Pixel)
  • Google (Google Ads and Display Network)
These tools use cookies and similar tracking technologies to collect information about your interactions with our website. This may include:
  • Pages you visit
  • Actions you take (such as submitting a quote request)
  • General browsing behavior related to our services
This information allows us to:
  • Show relevant ads to people who have visited our website
  • Measure the effectiveness of our advertising campaigns
  • Improve our marketing over time
These platforms may use this data in accordance with their own privacy policies. You can control how you see ads through your settings:
  • Facebook Ad Preferences
  • Google Ads Settings

04

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests
  • Communicate about your project
  • Improve our website and services
  • Send occasional marketing or newsletter communications (if you opt in)
We do not sell, rent, or trade your personal information. Ever.

05

Third-Party Services

We use trusted third-party services to help operate our website and business. These may include:

  • Cloudflare (performance, security, and CDN)
  • Google Analytics (website analytics)
We may also use an internal CRM system to manage client communications and project details. These services may process data on our behalf but are required to protect your information.

06

Data Storage & Security

Your information is stored securely and only accessed when necessary for business operations. While no system is completely immune to risk, we take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.

07

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data
To make a request, contact us using the details below.

08

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose it was collected for
  • Meet legal, accounting, or reporting requirements

09

International Users

While Punch Digital is based in Canada and primarily serves Canadian businesses, our services may be accessed internationally. By using our website, you understand that your information may be processed in Canada.

10

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page.

11

Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: [email protected]Location: 20627 Fraser Hwy, Langley, BC V3A 4G4

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Privacy Preference Center

Privacy Preferences

We use cookies to keep our website running smoothly, understand how it’s used, and improve our marketing. You can choose which types you’re comfortable with. Some are required for the site to function properly.

Privacy Policy

Required
You have read and agreed to our Privacy Policy.

Essential/Core Functionality

Required
These cookies are necessary for the website to function properly and cannot be disabled.

Cloudflare

Required
For performance and security, we use Cloudflare to deliver content and protect our website.

Analytics

We use Google Analytics to understand how visitors interact with our website and improve performance.

Advertising & Tracking

We use tracking technologies from Meta (Facebook & Instagram) and Google Ads to measure performance and show relevant ads to visitors.

Marketing Communications

If you choose to subscribe or submit your information, we may store your details to send occasional marketing or newsletter communications.